Payment method
Credit card payment (Visa, Mastercard, American Express, JCB),Apple pay,Google pay

Payment deadline
At the time of order confirmation

Shipping charge
Shipping charges vary by country, and will be displayed at checkout according to your zone.

Delivery
Your order will be delivered with Fedex.

Delivery date and time
The date and time of your delivery cannot be specified.

Delivery of products
Products will be shipped within 3 business days (not including Saturdays, Sundays and public holidays) after order.

Taxes and duties
Your package may be subject to local import duties, VAT or tariffs. Payment of such charges is the responsibility of the recipient and is usually collected upon delivery. Customs policies vary widely from state to state and country to country. Therefore we suggest that you check the requirements in your country before placing an order.

Please note
・We are unable to change the shipping address, or amend or cancel your order once it has been dispatched.
・Large orders may require multiple packages to be shipped safely. In such cases, we will update shipping charges and contact you via email for your approval before proceeding with shipping your order.
・Delivery delays may occur due to factors such as delivery destination, traffic, weather, and local circumstances.
・If your parcel is returned to us due to extended absence or refused delivery, you will be charged for the return shipping and redelivery costs incurred.

Returns, exchanges and cancellation
Please note that we do not accept returns, exchanges, or cancellations of orders due to personal circumstances. If you receive a defective or damaged product, or a product that is different from the one you ordered, then please contact us via the Contact form within 7 days after receiving the product. We cannot accept exchanges after 7 days has passed from receipt of the product, so please check the condition of your product promptly after receiving it. All products are shipped from Japan. For returns, please send the items back to an address within Japan. Please note that return shipping costs to Japan will be the customer’s responsibility.

Important points
Please note that we do not accept returns or exchanges if any of the following conditions apply:
・The product has been damaged or soiled, or has become defective, after receipt due to circumstances attributable to the responsibility of the customer;
・The product conforms to the product specifications or is within our manufacturing tolerance;
・7 days or more have passed from receipt of the product;
・The product has been used even once; or
・The product packaging is lost or damaged.