Shop name
newa Inc.

Representative
Chiaki Hisano

Address
2F-C, 1-10-8, Dogenzaka, Shibuya, Tokyo, 150-0043, Japan

Telephone
+81 3 6826 0152

Sale price
Displayed for each product. Please check each product page for details.

Necessary fees other than the product price
Shipping charges
Customs duties and other import taxes (based on the laws of the receiving country)
Convenience store payment fee: 190 yen

Payment method
Credit card payment (Visa, Mastercard, American Express, JCB)Apple pay, Google pay, Amazon pay, Convenience store payment

Payment deadline
At the time of order confirmation

Delivery of products
Products will be shipped within 3 business days (not including Saturdays, Sundays and public holidays) after order.
Depending on the delivery destination, we may be unable to deliver your order as requested even if you have specified a delivery date and time.

Returns, exchanges and cancellation
Please note that we do not accept returns, exchanges, or cancellations of orders due to personal circumstances. If you receive a defective or damaged product, or a product that is different from the one you ordered, then please contact us via the Contact form within 7 days after receiving the product. We cannot accept exchanges after 7 days has passed from receipt of the product, so please check the condition of your product promptly after receiving it.

Important points
Please note that we do not accept returns or exchanges if any of the following conditions apply:
・The product has been damaged or soiled, or has become defective, after receipt due to circumstances attributable to the responsibility of the customer;
・The product conforms to the product specifications or is within our manufacturing tolerance;
・7 days or more have passed from receipt of the product;
・The product has been used even once; or
・The product packaging is lost or damaged.